Our partnership doesn’t end with the purchase.
We are here for you, a partner always by your side.
At DROMEAS, we believe that after-sales service is an integral part of the overall experience we offer our customers. With consistency, responsibility, and respect towards the customer, we ensure to be by your side at every stage of using our products.
DROMEAS Quality Guarantee
Certifications in accordance with European & International Standards
For up to 60 months from the date of purchase, we provide free repair or replacement of defective parts.
Terms and Conditions apply.
1. Upgrade & Repair Services
Purchasing a DROMEAS product is just the beginning. We offer comprehensive solutions for the upgrading and repair of your equipment, aiming for long-term performance and environmentally friendly resource management.
At DROMEAS, sustainability meets quality. Through our specialized upgrade and repair service, we offer you the opportunity to extend the lifespan of your chairs, desks, and cabinets – easily, cost-effectively, and in an environmentally responsible way.
Repairing instead of replacing is not only a smart economic choice, but also an environmentally responsible practice that reduces carbon footprint and minimizes waste production.
Give new life to your furniture – professional care, responsible approach.
Upgrade – don’t replace. With respect for people, the environment, and your professional space, DROMEAS offers you the opportunity to make the most of every investment.
What We Handle:
Chairs
Upholstery replacement, pistons, armrests, bases, casters, reclining mechanisms
Desks
Surface replacement or repair, lift/adjustment mechanisms, bases, metal parts
Cabinets & Storage Spaces
Replacement of locks, hinges, guides, surfaces, or shelves
Chairs
Upholstery replacement, pistons, armrests, bases, casters, reclining mechanisms
Desks
Surface replacement or repair, lift/adjustment mechanisms, bases, metal parts
Cabinets & Storage Spaces
Replacement of locks, hinges, guides, surfaces, or shelves
Service Methods:
Why Choose the Repair Service:
- Cost-effectiveness
Extend the lifespan of your equipment at a low cost.
- Speed
Completion of repairs within 3 weeks (on average).
- Quality Guarantee
Genuine DROMEAS spare parts and specialized craftsmen.
- Sustainability
Reduced CO₂ footprint, less waste.
- Flexibility
On-site repair, pickup, or shipment to the factory.
DROMEAS Sustainability Badge
By choosing repair or upgrade:
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You significantly reduce the environmental footprint compared to purchasing new.
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You limit material waste in the waste cycle.
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You support the circular economy and sustainable manufacturing practices.
Spare Parts Network
We have a full stock of spare parts and upholstery for all our products, such as pistons, mechanisms, hinges, handles, guides, and many more.
Together for the Future
Our goal is to contribute to the creation of a functional, safe, and creative working environment for you. Your success as a user of our products is also our success as your supplier.
2. Office Furniture Relocation Services
DROMEAS offers specialized solutions for office equipment relocation, ensuring speed, safety, and minimal downtime. This service is aimed at companies that are moving or renovating their premises.
What the service includes:
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Inventory and assessment of existing equipment
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Disassembly of furniture by a specialized team
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Safe packaging and transportation to the new location
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Reassembly and placement according to ergonomic requirements
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Functionality check and final adjustments
Our team works closely with the client to create a functional relocation plan, ensuring business continuity without delays or issues.
With years of experience in the design, installation, and support of office furniture, DROMEAS is the trusted partner for every professional transition.
3. Consulting & Support
Our specialized team is always available to guide you:
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For proper use and maintenance of our products
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For ergonomic workspace organization
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For any other technical or functional issues related to our products