Quality Warranty


When you choose DROMEAS, you choose durability, precision, and long-lasting reliability


At DROMEAS, quality is more than a promise – it is documented and guaranteed in every product and service we deliver. Customer satisfaction is at the heart of our corporate philosophy. In the global office furniture market, we give true meaning to the concept of quality.


From design to production, use, and recycling, we ensure ergonomics, aesthetics, long-lasting durability, user health & safety, and environmental protection at every stage.


Our products and services are certified by internationally recognized organizations, fully aligned with European and international standards. Quality certificates, warranties, and dedicated customer support come together to form the DROMEAS QUALITY GUARANTEE.

With the DROMEAS QUALITY GUARANTEE, you gain more than certified reliability — you gain trust, consistency, and peace of mind.
For more information, feel free to reach out to us through our Contact page.

We offer all our customers:

5-Year Warranty – Package Highlights

Every DROMEAS product comes with a 5-year warranty – our promise of lasting quality and durability. See terms and conditions here.

Guaranteed Spare Parts Availability – Package Highlights

Guaranteed spare parts availability for at least 10 years, ensuring the continuity of your purchased furniture series and giving you the flexibility to expand your furnishing whenever needed.

Design & Organization – Package Highlights

Ergonomic workspace design and organization, customized to your needs.

For our business clients, we also provide expert disassembly and reassembly services during relocations — delivered by our specialized and fully equipped team.

Terms & Conditions

For up to 60 months from the date of purchase*, we provide free repair or replacement of defective parts, provided that transportation costs are prepaid by the customer. The warranty applies to products installed and used within the territory of Greece, and is offered in addition to the buyer’s statutory rights, in accordance with Directive 1999/44/EC.

Exclusions from the warranty:

  • Damage caused by third-party transportation

  • Normal wear and tear

  • Improper or unsuitable use

  • Insufficient maintenance or unsafe installation

  • Failure to follow the instructions for use

  • Materials/fabrics supplied by the customer

Total Quality Management System

For over 25 years, DROMEAS has been setting the standard with a fully customized Total Quality Management System (TQM), designed around its structure and products. Continuously evolving, it embraces international technological and scientific innovations to ensure excellence at every stage.

 

See the certifications of our products and services

After Sales Services

Learn more about our relocation services, as well as information on our warranties, and the repair and maintenance options available for your products.

 

Don’t hesitate to reach out for more details.

FAQ


Contact

Interested in our Design Services?


For more information or to book your first appointment, contact us at sales@dromeas.gr. We look forward to creating your perfect space together.

Address:

Zone industrielle de Serres, C.P 62121

Contact Methods:

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